Frequently Asked Questions

If you have a question about Tregarton Park hopefully you will find the answer below. If not, please contact reception on 01726 843666 anyday between 9am and 5pm.

Booking / Check in

Do you have static caravans, holiday homes or cottages?

We do hire Tregarton Cottage which is located at the entrance to the park. We do NOT have any static caravans or holiday homes. Our touring caravan park only accepts touring caravans, motorcaravans and tents.

When can I arrive, and when do I have to leave?

ALL bookings are valid from midday on the day of arrival until 11am day of departure.

Can I arrive on any day of the week?

We accept bookings for any day of the week, minimum stays apply to the Summer holidays.

Can I bring dogs to your park?

Yes, dogs are welcome. Dogs must remain on leads at all times whilst on our park. We only permit two dogs per pitch. Dogs are allowed on our local beach.

Where on the park can I take my dog?

Dogs are not allowed in the swimming pool/shop/cafe complex, the toilets, showers or the launderette.

We’ve recently built a dog patio near to the swimming pool complex for you to enjoy with your dog. We have installed a large parasol to offer some shade on the hot sunny days here in Cornwall.

What is the access to the park like?

Following our directions, all roads to the park are wide enough to ensure a trouble free approach to the park.

Do you accept groups?

We do not accept single sex groups.

Are you open all year?

No, we operate from 1st April until 1st October each year.

Is my deposit refundable?

Your deposit is non-refundable. If you have taken out Booking Protect and your reason for cancellation complies with the situations covered, they will refund your deposit/payment. 

If I leave early, am I eligible for a refund?

Unfortunately we don’t give refunds if you have to depart early. If you know you need to depart earlier than your current departure date before arriving, we strongly recommend you let us know. If your stay is shortened upon arrival or during your stay, you will be required to pay for the length of stay that you originally booked.

If I cancel my booking or leave early due to the weather, am I able to get a refund?

Unfortunately we do not issue refunds. The weather is beyond our control and we will not issue any refund for cancellations due to the weather conditions. The only circumstance in which a refund might be issued is if we have to cancel your booking due to the conditions of the park not being suitable.

Facilities

Do I have to pay for Showers, Swimming Pool or Tennis Courts?

You do NOT have to pay to use any of our facilities, tennis rackets can be hired at reception at 50p per hour, per racket.

Do you offer WiFi access?

Yes, our WiFi network covers all 12 acres of the park, ensuring all pitches can access the internet.

Is there a family bathroom?

No, we do not have a family bathroom. We do have a baby bath though.

Do you have facilities for the disabled?

Yes, we have a purpose built wetroom with WC, shower and hand basin

When is the Poolside Bar ,Takeaway, Shop and Swimming Pool open?

All of these facilities open mid-May until mid-September each year. Please visit our key dates page for exact dates.

Pitches

Do you have static caravans, holiday homes or cottages?

We do hire Tregarton Cottage which is located at the entrance to the park. We do NOT have any static caravans or holiday homes. Our touring caravan park only accepts touring caravans, motorcaravans and tents.

I have special requests. Can I choose a pitch on your park in advance?

Yes you can, and we recommend you advance book to save the pitch you would like. We recognise that each customer is an individual and that everyone has individual preferences and needs.

Can touring caravans and tents pitch side by side?

Yes, we do allow caravans and tents to mix.

What is the power supply to the electric hook-up?

All pitches have a 240 volt / 10 amp power supply

Do I need special pegs for the hardstanding pitches?

No, standard awning pegs will work fine.

Are pup tents allowed?

Yes we allow 1 pup tent per pitch.

Are the pitches marked off?

Yes, all our pitches are divided with hedging or shrubs to ensure no over-crowding.

Are there any seasonal pitches or storage facilities?

No, we do not offer seasonal pitches or storage facilities.

Do you offer a siting service for touring caravans?

Yes, we will site and level your tourer free of charge.

Out & About

How far are you from the beach?

We are one and a half miles by road from our closest bay, Porthluney Cove.

How far are you from the St. Austell, Mevagissey & Gorran

We are 9 miles from the town of St. Austell, 4 miles from the fishing village of Mevagissey and just over a 1 mile from our local village of Gorran

Is there a bus service?

Yes there is. The bus stops at the park entrance. The bus route goes to Gorran Haven, Mevagissey and St. Austell.